# REFUND POLICY
Last Updated: May 25, 2026
Thank you for shopping at Digivishal.
Please read this Refund Policy carefully before purchasing any product from https://digivishal.com.
# 1. Digital Products
Digivishal sells digital products including:
* WordPress Template Kits
* Website Templates
* One Click Website Setup Files
* Digital Design Assets
* Website Building Resources
Since all products are delivered digitally and cannot be returned physically, all sales are generally final.
# 2. No Refund Policy
Due to the nature of digital downloads, we normally do not offer refunds after successful purchase and product delivery.
Once a product is downloaded or accessed, it is considered used and non-returnable.
# 3. Eligible Refund Situations
Refunds may only be considered in the following exceptional situations:
* Duplicate payment made by mistake
* Product file is completely corrupted and cannot be used
* Product was not delivered after successful payment
* Major technical issue that our support team is unable to resolve
Refund requests must include proper proof and details of the issue.
# 4. Non-Refundable Situations
Refunds will NOT be provided for:
* Change of mind after purchase
* Lack of technical knowledge
* Hosting or server compatibility issues
* Plugin conflicts or third-party software issues
* Accidental purchases
* Failure to read product description properly
* Delayed project decisions
* Personal preference issues
# 5. Refund Request Time
Users must request refunds within 3 days of purchase.
Requests submitted after this period may not be considered.
# 6. Processing Time
If a refund is approved, the amount will be processed back to the original payment method within 5–10 business days depending on the payment provider or bank.
# 7. Product Support
Before requesting a refund, users are encouraged to contact our support team so we can try to resolve the issue quickly.
# 8. Chargebacks
Users are requested to contact us before initiating chargebacks or payment disputes.
False or abusive chargebacks may result in permanent suspension from our services.
# 9. Changes To Refund Policy
Digivishal reserves the right to modify or update this Refund Policy at any time without prior notice.
# 10. Contact Information
If you have any questions regarding this Refund Policy, you may contact us:
Website: https://digivishal.com
Phone: +91 9471990993
Address:
Village Kanana
Post Kaudihar
Police Station Raxaul
District East Champaran
Bihar – 845305
India
# 11. Acceptance Of Policy
By purchasing products from Digivishal, you acknowledge that you have read, understood, and agreed to this Refund Policy.